Effective Date: September 4, 2026
Conflux ("we," "our," or "us") is operated by TMediaDevelopment. This Privacy Policy explains how we collect, use, and protect your information when you use the Conflux mobile application and web application at confluxai.app (collectively, the "Service").
Account Information: When you create an account, we collect your email address and authentication credentials.
Chat Data: Messages you send and receive through the Service, including text, images, and files you upload. Chat data is stored on our servers (hosted via Supabase) to enable features like chat history, synchronization across devices, and scheduled briefings.
Device Information: With your permission, we may access your device's location (for location-aware responses), camera and photo library (for image analysis), microphone (for voice input), contacts (for reminder linking), and calendar (for scheduling).
Usage and Error Data: We collect feature-usage data and error/crash reports to improve the Service. Error reports are sent to Sentry and are associated with your account identifier (a random UUID, not your email) so we can investigate problems affecting your account — they are not anonymous. Feature-usage counts (which modes and models are used) are logged per account for capacity planning.
Conflux sends your messages — together with any attachments and context you add, such as saved memories, uploaded files, and location or calendar details when you allow them — to third-party AI services to generate responses. Which provider receives a given message depends on the model you pick, or the one Auto picks for you. The providers are:
Each provider has their own privacy policy and data handling practices. We encourage you to review their policies. We do not control how these providers process your data once transmitted.
In-app disclosure: This provider list is published here in the Privacy Policy. On iOS, the app also asks you to confirm it before you send your first message — and again whenever the list changes materially — and records that confirmation on your account. Other platforms do not show an in-app notice; this page is the disclosure.
Image Generation and Editing: When you use image generation features, your prompts are sent to third-party AI providers including GPT Image (OpenAI), Grok Imagine (xAI), and Nano Banana 2 (Google). Generated images are stored in Supabase Storage on your behalf. If you use image editing features, your submitted images may be sent to these providers for processing.
Semantic Memory (RAG): To improve contextual relevance, your messages may be processed into vector embeddings for semantic search and retrieval. These embeddings are stored alongside your chat data in our database.
Content Reporting: When you report AI-generated content, we store the report details including your selected reason, optional description, and a preview of the reported content. Reports are associated with your account to enable follow-up.
API Usage Tracking: We log per-user API usage data including token counts, provider, and mode for service management and capacity planning. No financial or billing information is collected through this tracking.
Important: Do not share sensitive personal information such as Social Security numbers, financial account details, passwords, or other confidential data in your conversations. Messages are transmitted to third-party AI providers for processing.
Besides the AI providers above, the following companies process your data on our behalf for the stated purpose only:
Conflux's use of Google Calendar data is limited to writing calendar events that users have explicitly reviewed and confirmed. No Google user data is read from Calendar, transmitted to any AI/ML service, or used to train, improve, or fine-tune any foundational or generalized machine learning model, in compliance with the Google API Services User Data Policy, including the Limited Use requirements.
To ensure platform safety and compliance with applicable laws, we use automated moderation tools to screen the content you send (including images and text) for prohibited material. This screening is performed by OpenAI's Moderation API. Content that violates our Terms of Service may be blocked, and associated accounts may be suspended or terminated.
Your data is stored on servers provided by Supabase (hosted on AWS infrastructure). We use industry-standard security measures including encryption in transit (TLS/SSL) and secure authentication. While we take reasonable measures to protect your information, no method of electronic storage or transmission is 100% secure.
We retain your chat data for as long as your account is active or as needed to provide the Service. You may delete individual chats at any time within the app. Account deletion takes effect immediately; residual copies in encrypted system backups are purged within 30 days. Billing audit records (subscription events from our billing provider and your plan-change history) are retained after deletion with your account identifier removed, so they can no longer be linked to you.
You can permanently delete your account and your personal data directly in the app: open the menu, go to Account, tap Delete Account, and type DELETE to confirm. Deletion is immediate and cannot be undone. See confluxai.app/delete-account for details on what is removed and the anonymized billing audit records that are retained.
If you cannot access your account:
Conflux is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy within the app or on our website. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, please contact us at: